Listen, learn, act: 'Sign up to Safety' at East Cheshire NHS Trust

Listening to patients, carers and staff, learning from what they say when things go wrong and taking action to improve patients’ safety.

East Cheshire NHS Trust is taking part in Sign up to Safety - a national campaign with the ambition of making the NHS the safest healthcare system in the world. The campaign plans to do this by creating a system devoted to continuous learning and improvement.

Sign up to Safety, which is run by NHS England, aims to deliver harm-free care for every patient, every time, everywhere.  It champions openness and honesty and supports everyone to improve the safety of patients.

Sign up to Safety’s three-year objective is to reduce avoidable harm by 50% and save 6,000 lives.

The five Sign up to Safety pledges are:

  1. Putting safety first. Commit to reduce avoidable harm in the NHS by half and make public our locally-developed goals and plans
  2. Continually learn. Make our organisation more resilient to risks, by acting on the feedback from patients and staff and by constantly measuring and monitoring how safe our services are
  3. Being honest. Be transparent with people about our progress to tackle patient safety issues and support staff to be candid with patients and their families if something goes wrong
  4. Collaborating. Take a lead role in supporting local collaborative learning, so that improvements are made across all of the local services that patients use
  5. Being supportive. Help people understand why things go wrong and how to put them right. Give staff the time and support to improve and celebrate progress.

Find out more about Sign up to Safety.

East Cheshire signs up to safety 

The trust signed up to the campaign in October 2014 as is committed to supporting its aims. In this document you can read what exact actions we intend to take in response to five Sign up to Safety pledges. 

This driver diagram also helps to explain how we intend to improve safety at the trust even further.