Contact us

Please do not use this contact us page for health and medical enquiries – please contact your consultant on the department number instead or alternatively call the hospital switchboard on 01625 421000.

Unfortunately we cannot reply to individual emails but we will ensure your query is referred to the relevant department for consideration.

We welcome comments and feedback, if you have a general query please telephone or email us on, 

Telephone: 01625 421000

Email: ecn-tr.CustomerCareService@nhs.net

Although as a hospital we try very hard to give you the very best service, unfortunately we may not always get it right and occasionally misunderstandings do occur. 

If this happens we would like to know.

The Customer Care Team are available from 8.00am - 5.00pm Monday to Friday.


Contact details

East Cheshire NHS Trust is based at Macclesfield District General Hospital and a number of sites across the borough. The commissioning part of the organisation that commission all local NHS health services is located at this site and the monthly meetings of the Trust Board are also held here.

Macclesfield District General Hospital - SK10 3BL

Victoria Road
Macclesfield
Cheshire
SK10 3BL
Main hospital switchboard: 01625 421000
Email: ecn-tr.CustomerCareService@nhs.net  

View our location and direction pages to find out how to get to us

Congleton War Memorial Hospital - CW12 3AR

Canal Road
Congleton
Cheshire
CW12 3AR
Main switchboard telephone: 01260 294800

View our location and direction pages to find out how to get to us

Knutsford District Community Hospital - WA16 OBT

Bexton Road
Knutsford
Cheshire
WA16 OBT
Main switchboard telephone: 01565 757220

View our location and direction pages to find out how to get to us

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