Surveys

National patient survey

The Care Quality Commission carries out national patient surveys which can be downloaded from the Care Quality Commission website.

Local patient surveys

Patients are at the centre of our services at East Cheshire NHS Trust.  We regularly seek the views of our patients and carers to find out what we are doing well, and more importantly where we can improve.  Your feedback is vital to ensure that our services are meeting your needs and expectations.

We ask patients and visitors who have received a survey from East Cheshire NHS Trust to please fill it in and send it back to us.  Your feedback will help us improve the care we offer for future patients.

Local survey programme 2013

During 2013 we have a wide programme of patient feedback exercises planned across the three clinical business groups within the Trust:  acute, community, families and wellbeing.  We use a variety of methods to obtain patient feedback such as paper questionnaires, online and telephone surveys, focus groups, and real time using tablets.

The Trust also undertakes a quarterly patient experience survey on wards and in outpatient areas, which cover key areas such as cleanliness, communication, involvement, dignity and respect, and the quality of care.

We are committed to improving the experience of our patients, and your views of the care and services provided will help us to do this.

Summaries of some of the surveys completed so far during 2013 can be downloaded below or from the right hand menu downloads tab.

Home Intravenous Therapy Service (HITS) March 2013

Podiatry Service May 2013

Paediatric Diabetes June 2013 

 

More information

Tel: 01625 661560
Freephone: 0800 195 4194
Email: ecn-tr.PatientInvolvement@nhs.net

Communications and Engagement Department
Macclesfield District General Hospital
Victoria Road
Macclesfield
Cheshire
SK10 3BL