The Trust

Communications and Engagement Department

Communications performs a pivotal role at the trust engaging with internal stakeholders of staff and volunteers and external audiences including patients, visitors and all members of the public within our catchment area.

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Our services

Communication links the trust with patients, the public, media, stakeholders, partner organisations, staff and volunteers.

The Communications Team has a wide-ranging remit for all aspects of internal and external communications including:

  • Strategic communications
  • Media relations
  • Event management
  • External communications
  • Internal communications
  • Patient and public engagement
  • Corporate identity

Our press office deals with enquiries from local, regional and national media and aims to provide a fast and efficient response.

Engagement

Engagement is about putting our patients and members of the public at the heart of our hospital and community services. We believe that people have a right to be actively involved in decisions that affect their lives and well being. This trust listens to and involves patients, carers and the public in all aspects of our activity. You have the opportunity to get involved in decisions about your healthcare and influence the services you use. To find out more visit the getting involved section on our website.

Press office

All media enquiries should be sent to: ecntstaff.comms@nhs.net

For out of hours media enquiries please call Fiona Doorey, Head of Communications and Engagement on 07825 832 680.

Email us at: ecntstaff.comms@nhs.net

Our brand guidelines

The style guide is designed to help us use the NHS corporate identity correctly, reassure people that our services are part of the NHS family, and that these services are being delivered in line with our values to present a consistent, approachable and recognisable image of East Cheshire NHS Trust in all our communications. No matter what the message – positive or negative, straightforward or complex – all communications must carry a consistent feel for East Cheshire NHS Trust. This guide helps us create that by providing corporate style rules and by offering guidelines for writing effectively and with good punctuations, grammar and spelling.

The style guide is maintained by the Communications and Engagement Department and forms part of our media policy. As the trust changes parts of this guide will also need to change, so we will be updating it accordingly. We also want this to be as useful for staff as possible, so please contact the Communications and Engagement Department on 01625 661184 if you have any suggestions for changes.

This guide has been prepared in accordance with the national NHS brand guidelines for care and acute trusts with reference to the Guardian, Observer and Economist style guide 2010 and the Plain Language Commission guidelines.

Our team

The Communications and Engagement Department is based at Macclesfield District General Hospital, Silk House, Victoria Road, Macclesfield, SK10 3BL.

To contact the team please call 01625 661184 or email ecntstaff.comms@nhs.net

All media enquiries should be sent to: ecntstaff.comms@nhs.net. For out of hours media enquiries please call Fiona Doorey, Head of Communications, Engagement and Marketing on 07825 832 680.

Name  Title  Number Email 

Fiona Doorey

Head of Communications, Engagement and Marketing

01625 663935

fiona.doorey@nhs.net

Chris Gorman

Media and Communications Manager

01625 663935

chris.gorman3@nhs.net

Abi Sherratt

Communications and Engagement Officer

01625 661184

abigail.sherratt@nhs.net 

 Lucy Smith 

 Digital Support Officer

 01625 661865

 lucy.smith45@nhs.net

 Craig Starmer 

 Administration Assistant

 01625 663564

 craig.starmer1@nhs.net

 

 

 

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