Communications and Engagement Department

Communications performs a pivotal role at the trust engaging with internal stakeholders of staff and volunteers and external audiences including patients, visitors and all members of the public within our catchment area.

• Our services
• Our team
• How to contact us

Our services

Communication links the trust with patients, the public, media, stakeholders, partner organisations, staff and volunteers.

The Communications Team has a wide-ranging remit for all aspects of internal and external communications including:

• Strategic communications
• Media relations
• Event management
• External communications
• Internal communications
• Patient and public engagement
• Corporate identity

Our press office deals with enquiries from local, regional and national media. It works very hard to try and provide a fast and efficient response.

Engagement

Engagement is about putting our patients and members of the public at the heart of our hospital and community services. We believe that people have a right to be actively involved in decisions that affect their lives and well being. This trust listens to and involves patients, carers and the public in all aspects of our activity. You have the opportunity to get involved in decisions about your healthcare and influence the services you use. To find out more visit the getting involved section on our website.

Press office

All media enquiries should be sent to: ecn-tr.ECNTComms@nhs.net

For out of hours media enquiries please call Fiona Doorey, Head of Communications and Engagement on 07825832680.

Email us at: ecn-tr.ECNTComms@nhs.net

Our brand guidelines

The style guide is designed to help us use the NHS corporate identity correctly, reassure people that our services are part of the NHS family, and that these services are being delivered in line with our values to present a consistent, approachable and recognisable image of East Cheshire NHS Trust in all our communications. No matter what the message – positive or negative, straightforward or complex – all communications must carry a consistent feel for East Cheshire NHS Trust. This guide helps us create that by providing corporate style rules and by offering guidelines for writing effectively and with good punctuations, grammar and spelling.

The style guide is maintained by the Communications and Engagement Department and forms part of our media policy. As the trust changes parts of this guide will also need to change, so we will be updating it accordingly. We also want this to be as useful for staff as possible, so please contact the Communications and Engagement Department on 01625 661184 if you have any suggestions for changes.

This guide has been prepared in accordance with the national NHS brand guidelines for care and acute trusts with reference to the Guardian, Observer and Economist style guide 2010 and the Plain Language Commission guidelines.

A number of trust templates have been produced, with the branding pre-applied. These templates are available from the Communications and Engagement Department and will be available soon on the trusts new intranet – Your Infonet. They must not be modified or altered without prior consent from the Communications and Engagement Department. Business units must use templates in their service specific colour, or in the corporate colour ( see part one of the guidelines Using our colours). Templates must not be provided to anyone outside the trust without prior consent from the Communications and Engagement Department. The following templates are available:

• Powerpoint presentation
• Word report templates
• Letterhead template
• Report templates

Please contact the Communications and Engagement Department for copies of the trust templates.

• View the East Cheshire NHS Trust style guide

Our team

Name	Title	Number	Email
Fiona Doorey	Head of Communications and Engagement	01625 663935	fiona.doorey@nhs.net
Dan McMullan	Chief Press Officer	01625 663935	dan.mcmullan@nhs.net
Beth Wilson	Admin Assistant for the Communications and Engagement Department	01625 661184	beth.wilson1@nhs.net
Lyn Bailey	Equality Manager	01625 663981	lynbailey@nhs.net
Anthony Mather	Digital Support Officer	01625 661184	anthonymather@nhs.net
Pam Mosedale	Communications and Engagement Officer - Staff and stakeholder engagement	01625 661184	pam.mosedale@nhs.net
Catherine Allbright	Communications and Engagement Officer - Research and patient information	01625 661560	catherine.allbright@nhs.net
Hilary Belshaw	Communications and Engagement Officer - Research and patient information	01625 661254	hilary.belshaw@nhs.net

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

How to contact us

The Communications and Engagement Department are based at Macclesfield District General Hospital, Trust Headquarters Ingersley Building.

To contact the team please call 01625 661184 or email ecn-tr.ECNTComms@nhs.net

All media enquiries should be sent to: ecn-tr.ECNTComms@nhs.net. For out of hours media enquiries please call Fiona Doorey, Head of Communications and Engagement on 07825832680.