The Trust

Facilities Soft FM

Facilities, Soft FM are based within Hope house within Macclesfield District General Hospital grounds . We provide day to day management and monitoring of the contracted soft services.  We proactively support clinical and non clinical departments working in partnership within the trust and off site locations. 

Our services

The following services are managed within Facilities (Soft FM):

  • Bedside entertainment units
  • Car parking management
  • Catering
  • Chaplaincy
  • Conflict resolution training
  • Doctors accommodation
  • Domestic services
  • Grounds maintenance
  • Health and hygiene training
  • Linen and laundry
  • Multi disciplinary audits
  • Pest control
  • Portering
  • Post room
  • Reprographics
  • Sani bins
  • Security
  • Switchboard
  • Telecommunications
  • Telephone directory
  • Waste and Transport Services
  • Window cleaning

Facilities (Soft FM) departmental objects

  • To continuously improve quality, cleanliness safety and the patient experience.
  • Actively provide performance measures in line with the trust objectives.
  • Achieve workforce key performance indicators.
  • Implement the second stage of our organisational development strategy.
  • Act on areas identified for improvement from staff surveys.
  • Deliver NHS Constitution staff pledges.
  • Support development of staff within the department and our contracted services.
  • We are conscious of the importance of our environment and actively work with our contractors to reduce our carbon footprint.
  • We look forward to the future and embrace an integrated health service for our local population.
  • Deliver cost saving programmes in order to become financially stable within out budgets.
  • Encouraging staff to be innovative when delivering and planning services. Developing skills to provide staff with opportunities to innovate.

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