•	The attached photo shows Rachael Charlton, far left, presenting staff with certificates for completing an AMSPAR medical terminology qualification at the trust.
Staff survey shows engaged and motivated employees at East Cheshire NHS Trust
16 March 2017

East Cheshire NHS Trust has received a strong endorsement as a place to work via the latest NHS Staff Survey, with employees of the trust reporting feeling more engaged and motivated – and more likely to recommend the trust as a place to work or receive treatment.

Staff at the trust, which runs Macclesfield, Congleton and Knutsford hospitals, along with a range of community services, also reported improvements in support and communication from managers, along with better team working. The trust was also above average for the percentage of staff who believe the organisation provides equal opportunities for career progression or promotion, at 90%.

All permanent staff at the trust were asked to complete an anonymous questionnaire during October and November 2016 as part of the independent national survey.

The survey asked for views about working for East Cheshire NHS Trust, with the aim of gathering information that will help to improve the working lives of staff, and so provide better care for patients. The organisation, which employs around 2,800 people in bases stretching from Chester to Crewe, was compared to other combined acute and community NHS trusts.

Key findings included:

  • Staff engagement at the trust has improved for the fifth year running and is significantly above the national average
  • Overall staff motivation has improved and is above the national average
  • Trust staff are more likely to recommend the trust as a place to work or receive treatment than last year
  • The support and communication staff receive from managers has improved, and they are increasingly happy with the action the trust is taking to support their health and wellbeing

Rachael Charlton, the trust’s Director of Human Resources and Development, said: “We are very pleased with the results of this survey and believe it provides a strong endorsement of our organisation as a place to work.

“As a trust known for its very friendly, ‘family’ atmosphere, we have always performed strongly in some areas of the NHS Staff Survey but we have worked hard to improve others, such as those relating to process and communication, so it’s great to see that we have made significant improvements. Overall, I think this independently-verified survey shows that we are a great organisation to work for which provides excellent career opportunities and sincerely cares about its employees.”

Other key findings from the survey include an increase in the perceived recognition and value of staff by managers and the organisation, and increased staff satisfaction with level of responsibility and involvement, along with support from immediate managers.

The trust was also ranked above the national average for quality of non-mandatory training, learning or development and the percentage of staff satisfied with the opportunities for flexible working patterns and able to contribute towards improvements at work.

To find out more about working for East Cheshire NHS Trust, please visit the ‘Join our Team’ section of the trust’s website. Meanwhile, the full survey results can be found here.