Matrons are vital to delivering high quality care to patients and their relatives across the NHS and the wider health and care sector.
They are instrumental in promoting high standards of clinical care, reducing health inequalities and promoting equality for all, workforce retention and recruitment, staff education and development, compassionate, inclusive leadership and patient safety.
The matron’s role is the cornerstone of improving the quality of patient care. They do this through visible inclusive leadership and engagement with patients and families, frontline staff and senior management teams. Matrons provide key assurance to the board, providing evidence that the organisation is delivering safe care and supporting and developing staff to fulfil their roles. The matron’s role spans all fields within the healthcare setting, including acute, community and mental health services.